Terms of Service

Effective Date: July 12, 2026

Welcome to Zanvy Store. These Terms of Service ("Terms") govern your access to and use of our website and the purchase of products from our store. By accessing our website or placing an order, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, please do not use our website.

1. General

Zanvy Store reserves the right to refuse service to anyone for any reason at any time.

You agree not to use our products or services for any unlawful or unauthorized purpose or violate any applicable laws while using our website.

2. Products

We strive to display our products, descriptions, and images as accurately as possible. However, actual product colors and appearance may vary depending on your device or screen settings.

We reserve the right to modify, discontinue, or limit the quantity of any product at any time without prior notice.

3. Pricing

All prices are listed in the applicable currency shown on our website and may be changed without prior notice.

We reserve the right to correct pricing errors, inaccuracies, or omissions even after an order has been placed. If this occurs, you will be notified and given the option to proceed or cancel your order.

4. Orders

By placing an order, you confirm that all information provided is accurate and complete.

Zanvy Store reserves the right to cancel or refuse any order if we suspect fraudulent activity, unauthorized transactions, pricing errors, or product availability issues.

5. Payment

Payment must be completed before an order is processed, unless Cash on Delivery (COD) is offered and selected during checkout.

All payment information is processed securely through our payment providers. Zanvy Store does not store your payment card details.

6. Shipping

Delivery times are estimates and may vary due to courier delays, weather conditions, public holidays, or other circumstances beyond our control.

We are not responsible for delays caused by shipping carriers after an order has been dispatched.

7. Returns and Refunds

Our Return and Refund Policy forms part of these Terms of Service.

Customers have 3 days from the date of delivery to request a return, subject to our Return and Refund Policy.

Electronic products are not eligible for return or refund, except where required by law or if the item is received damaged, defective, or incorrect.

8. Product Warranty

Unless expressly stated otherwise, products sold by Zanvy Store are not covered by any additional warranty beyond the warranty provided by the manufacturer, if applicable.

9. Intellectual Property

All content on this website, including text, logos, graphics, product images, designs, and other materials, is the property of Zanvy Store or its licensors and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, or use any content from this website without prior written permission.

10. Limitation of Liability

To the maximum extent permitted by law, Zanvy Store shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.

Our total liability for any claim relating to a purchase shall not exceed the amount paid for the product in question.

11. Privacy

Your personal information is handled in accordance with our Privacy Policy. By using our website, you consent to the collection and use of your information as described in that policy.

12. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time. Any changes will be effective immediately upon posting on this page.

Your continued use of our website after changes are posted constitutes your acceptance of the revised Terms.

13. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Zanvy Store

Email: zanvystoree@gmail.com

Phone: 0321-2292811

Address: A-467 Sector 14-B, Shadman Town, North Nazimabad, Karachi, 75850, Pakistan